How It Works
No detail is too small. No request is too complex.
Concierge Communication Gives Your Guests a Great Time
Traditional wedding communication is focused on information delivery. It’s not that concierge communication isn’t—it’s that it’s also focused on making sure your loved ones feel like the honored guests that they are every step of the way.
Concierge communication is the difference between feeling like a background prop in someone else’s event and feeling like a beloved guest without whom the day just wouldn’t be the same. From invites to shuttle schedules and anything and everything in between, concierge communication leads with the guest perspective in mind and the guest experience at heart.
How, you ask? By bringing the expertise of an experienced journalist and communications professional—who publishes in outlets like National Geographic and Condé Nast Traveler, and who writes for brands like Tripadvisor and Matador Network—to your unique wedding. Every piece of concierge communication speaks to your guests’ unique needs and desires by approaching it the way an expert does: audience-first.
You can read more about the woman behind Wonderful Words here.
The Offerings:
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A thorough and thoughtful wedding website is one of the best ways to give your guests the information they need in a central, singular, easy-to-access place.
Whether you want to use an off-the-shelf site like Zola or The Knot or want a custom Squaresapce that’s entirely your own, Wonderful Words makes sure your wedding website gives your guests everything they need and nothing they don’t (because too much information means people stop reading).
Investment: starting at $375
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Whether they’re part of your wedding website or they live alone as a pdf or a printed guide that accompanies your invites (talk about an inciting invitation!), custom travel guides are the best way to make sure that guests have a good time.
They can be a catalogue of your favorite places around town for your out-of-town guests to enjoy, a custom guide for a destination wedding, or both (as most are).
We also make individual, day-by-day itineraries for super special guests or those who might need a little extra hand holding (ahem, granny) to make things go smoothly.
Investment: starting at $395
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From email updates to text reminders that accompany your guests on the big day and beyond (think welcome dinners, goodbye brunches, changes in weather and more), these mighty messages keep timing and logistics top of mind so guests (and you) don’t have to.
This can also include digital day-of availability to immediately answer any questions that do come up by text or email so they don’t come to you.
Investment: starting at $105 -
No two weddings are the same. Couples and planners are increasingly creating unique, never-before-done wedding experiences.
Wonderful Words is here to work with you to come up with whatever deliverable is necessary to make your big day as special as you want it to be.
Investment: Custom
The Process:
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Every engagement starts with a one-hour discovery call.
That’s when I ask questions like only a journalist can to uncover what, exactly, it is you want your big day to be like and how, specifically, you want your guests to experience it.I’ll learn everything there is to know about your guests—who’s coming and from where, what they’re like, what they’re into and what they hate, what they’re looking forward to and what they’ve seen before—so I know exactly who I’m talking to.
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With a solid understanding of everything you want and need for your guests and exactly who and how they are, we work backwards from there to identify a communications strategy—the messages, containers, and channels that form the very best way to give your unique guests everything they need to have a good time.
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Next, we share the strategy with you. We keep what you love and nix what you don’t. Then we keep refining as the big day gets closer, as things change and evolve, so that everything is accurate, up to date, and ready to go.
The best communications are agile— responsive to changing needs, circumstances, and last-minute developments. And Wonderful Words offers nothing but the best.
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The website goes live. Travel guides land in the hands of guests. Messages are scheduled and sent. The inbox is open and messages are monitored for questions that need answering or updates that need sending on your big day.
And everyone has an absolutely awesome time.
Ready to make your big day awesome for everyone?